ICICI Lombard
Insurance partner
Insurance & TPA Desk
Cashless care, simplified.
We are empanelled with leading insurance companies, TPAs and government healthcare schemes, helping eligible patients access quality treatment with a more convenient and hassle-free admission experience.
From the first eligibility check to pre-authorisation and approval updates, our Insurance & TPA Desk helps patients and families understand the required documents, available coverage and the next step in their cashless request. We work to make the process clear, organised and reassuring at every stage of care.
- Eligibility check
- Document guidance
- Approval updates
Partner Network
Insurance & TPA
Our team coordinates with the following insurers and TPAs for eligible cashless treatment requests.
Star Health And Allied Insurance
Insurance partner
Bajaj Allianz
Insurance partner
Aditya Birla Health Insurance
Insurance partner
Care Health Insurance / Religare Health Insurance
Insurance partner
FHPL TPA
TPA partner
IFFCO Tokio General Insurance
Insurance partner
Niva Bupa / Max Bupa
Insurance partner
Paramount TPA
TPA partner
Reliance General Insurance
Insurance partner
Safeway TPA
TPA partner
SBI General Insurance
Insurance partner
Tata AIG
Insurance partner
United Health Care Parekh
TPA partner
Navi General
Insurance partner
East West Assist TPA
TPA partner
Cashless availability is subject to active empanelment, policy eligibility, insurer/TPA approval and applicable terms. Please confirm your policy and coverage with our Insurance & TPA Desk before admission.
Healthcare Access
Government Health Schemes
We assist eligible beneficiaries with scheme-related documentation and the hospital approval process. Coverage is governed by each scheme’s current rules and approval.
Simple, guided process
Cashless Treatment Process
Our team will keep you informed at each stage. Final cashless treatment and the approved amount remain subject to your insurer/TPA’s decision and policy coverage.
Share your insurance details
Provide your insurance card or policy details along with the required identity documents at the hospital.
Eligibility verification
Our Insurance & TPA Desk checks cashless eligibility and the available coverage under your policy.
Pre-authorisation
The hospital submits the required clinical and policy documents to the insurer or TPA for approval.
Approval & coverage
The approved amount depends on policy coverage, eligibility, exclusions, room eligibility and applicable terms.
Cashless treatment
Eligible expenses are settled directly as approved. Non-covered or additional expenses may be payable by the patient.
Need help with your cashless request?
Our Insurance & TPA Desk can assist with eligibility, documents, approval status and coverage details.